FAQ new

Absolutely! Please email us at hello@coastalhampers.com.au with your requirements and we will be happy to assist

Yes, if you would like an alternative item that we stock, please email us at hello@coastalhampers.com.au stating the hamper you would like to order, the product you would like to swap out and the product you would like to swap in. We will then confirm this change and any price variances

Yes, you can add a personal message when purchasing your gift. It'll be hand written on a matching gift card and included in the cost of the hamper.

Yes, Please email or call us with your requirements and we will be happy to customise a hamper for you and provide a quote.

We deliver Australia Wide as per our delivery terms. Local delivery is by personal courier and all other gift hampers are delivered by Express Post at a cost of $10.00

We offer same day delivery to Sunshine Coast addresses for orders placed by 10.30 am. However, if you have an urgent request please email hello@coastalhampers.com.au or phone on 0499 944 816 and we will be happy to assist

Yes, upon checkout you will be given the option to have the hamper left in a safe location if there isn't anyone at home

Unfortunately, at this stage we are only offering delivery options. We can deliver to you if preferred or worried about hamper being left unattended

Yes, you can purchase and select the day in which you would like the hamper delivered. We welcome hampers pre-ordered to manage our stock levels.

Yes, you can order multiple hampers to multiple addresses in the same order. Upon checkout you will be able to specify which hampers you would like delivered to which addresses.

We accept Visa, Mastercard, American Express using Pay Pal. Direct debit payments need to cleared before the order will be dispatched.

We do offer better rates for bulk orders of 10 or more hampers. Please email us at hello@coastalhampers.com.au for more information regarding multiple orders.

Prior to dispatch, you are welcome to cancel or change your order by calling us on 0499 94 816

If you receive a hamper with any of these aforementioned problems, please contact us straight away on 0499 944 816 or emailing us at hello@coastalhampers.com.au. For more information on this please see our returns policy.