FAQ new

Absolutely! Please email us at hello@coastalhampers.com.au with your requirements and we will be happy to assist

Yes, if you would like an alternative item that we stock, please email us at hello@coastalhampers.com.au stating the hamper you would like to order, the product you would like to swap out and the product you would like to swap in. We will then confirm this change and any price variances

Absolutely, upon checkout you will be given the opportunity to add a message for each hamper you order

Yes, Please email or call us with your requirements and we will be happy to customise a hamper for you and provide a quote

Currently we only offer delivery on the Sunshine Coast in Queensland but we will be delivering to all Queensland areas in the near future

We only offer next day delivery to Sunshine Coast addresses for orders placed by 1pm the previous day. However, if you have an urgent request please email hello@coastalhampers.com.au or phone on 0432 199 739 and we will be happy to assist

Yes, upon checkout you will be given the option to have the hamper left in a safe location if there isn't anyone at home

Unfortunately, at this stage we are only offering delivery options. We can deliver to you if preferred or worried about hamper being left unattended

Yes, you can purchase and select the day in which you would like the hamper delivered. We welcome hampers pre-ordered to manage our stock levels.

Yes, you can order multiple hampers to multiple addresses in the same order. Upon checkout you will be able to specify which hampers you would like delivered to which addresses.

We accept Visa, Mastercard, American Express using Pay Pal. Direct debit payments need to cleared before the order will be dispatched.

We do offer better rates for bulk orders of 10 or more hampers. Please email us at hello@coastalhampers.com.au for more information regarding multiple orders.

Prior to dispatch, you are welcome to cancel or change your order by calling us on 0432 199 739

If you receive a hamper with any of these aforementioned problems, please contact us straight away on 0432 199 739 or emailing us at hello@coastalhampers.com.au. For more information on this please see our returns policy.